Introduction
Gyde complies with HIPAA and CMS requirements, using encryption and advanced safeguards to ensure information remains secure at every step.
HIPAA and Data Privacy
Gyde adheres to HIPAA Privacy and Security Rules.
Role-based access: Brokers can only view their own client lists, while agency principals and admins can see their clients and those of their downline brokers’.
Audit logging: Every data access and system action is tracked for full transparency.
Controlled visibility: Only authorized users within the agency ecosystem can view client data — no external vendors or third parties have access.
TCPA and FCC Compliance
All SMS and voice outreach strictly follows the Telephone Consumer Protection Act (TCPA) and FCC communication standards.
Contact is made only with existing clients who have shared their contact details for service-related communications.
Every initial message includes a clear opt-out option.
Do Not Contact (DNC) requests are automatically enforced, immediately removing clients from future outreach.
CMS and Non-Marketing Classification
Gia's communications are strictly service-related, not marketing. Gyde will never promote new products or plans.