If you have any questions, need assistance, just reach out!
Support Teams
Email Support
For any question or concern send us an email: [email protected]
This is useful for:Guidance and support navigating the Gyde platform.
Raising any troubleshooting issues you may experience.
You can expect an email response within 4 business hours.
Our Gyde Support Bot
Within the GydeOS platform, you'll find a chat icon in the bottom-right of the screen. From there, you are able to start a conversation to ask any question or report any issue you may have. Our support bot will do our best to assist you and will escalate any conversations it cannot directly answer to our dedicated support team.
This is useful for quick clarifications, simple troubleshooting, or to get in touch when you’re actively using our platform.
Business Phone Support
Gyde Toll-Free Phone Number: +1 (855) 512-9128
Hours of Operation: 9:00 AM - 6:00 PM ET, Mon-Fri
Calling this phone number will take you to our Gyde automated voice message, where you can leave a voicemail. We will follow up within one business day.
For faster support, we recommend using our email or Gyde AI chat bot options above.
What We Can Help With
Access or login issues
Bug reports & error messages
Feature usage / setup guidance
Any other questions you might have
What to Expect
If the issue needs deeper investigation, we’ll keep you updated via our support ticket system, enabling you to stay updated on the status of your ticket.